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The latest on small business. 

About the New Zealand Privacy Act 2020

NZ Privacy Week : Why You Should Care about the New Zealand Privacy Act 2020 New Zealand privacy legislation underwent a major modernisation in 2020 to reflect the changing way in which data is collected and used. The updated Privacy Act 2020 has 13 information privacy principles that govern how businesses and organisations should collect, handle, […]

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Are “cashies” killing your business?

IRD are cracking down on businesses doing “cashies”, find out how that could affect your business here.

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Protecting your cash in a recession

New Zealand is in a recession, but what does that even mean and why should you care? Find out all about how to protect your cashflow in a recession.

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7 steps to manage client payments

Small changes to your billing workflow can make all the difference. Tweaks to the billing process are one of the key things that can benefit businesses exponentially. The process itself can be set up to do a lot of the heavy lifting, working like clockwork to help your customers pay on time.  Here are a […]

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What changes in your customer’s payment behaviour are you noticing?

Managing your risk is really important. A change in a customer’s payment behaviour can be quite telling. Perhaps they have missed a payment, or you are noticing that payments that were normally timely seem to be lagging behind. When a customer’s habits do change it’s normal to have some concerns about being paid. It’s important […]

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What you need to know about Subcontractor Agreements

What is a Subcontractor Agreement? A Subcontractor Agreement is a legally binding contract between the head contractor and the subcontractors. This contract defines who is responsible for: The work Protection of people and property Control of employees and who pays them Materials and equipment Site cleaning Dispute resolution Programme of works and variations Insurance Licences […]

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Dry hire vs. Wet hire – The facts

What Hire Agreement is right for your business? If you’re hiring out physical equipment, machinery or vehicles you’ll need to have a hire agreement in place, firstly to protect your assets and secondly to mitigate any risk. There are two types of hire agreements, dry hire and wet hire. To know what type of hire […]

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Easy ways to improve your billing workflow

How does end of month impact you? When you have suppliers and/or staff who rely on you, there is nothing better than you being paid on time for your product/service, so you can sort your obligations as a business owner.  Here are some ways you can improve your invoicing processes. Outline your terms – from […]

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How to remain professional when collecting debt

It’s not uncommon to feel uncomfortable when collecting debts. In this blog, we look at how businesses can remain professional when collecting debt. Use a digital, automated system. Using a paper system is an easy way to appear disorganised Find a system that has automated reminders Set up reminders for: Confirmation of order and payment […]

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6 ways to encourage customers to pay on time

It happens time and time again. A customer has every intention of paying on time but suddenly life gets in the way and they miss a payment. Your debt recovery process is one of the key things that can benefit your business exponentially if it is jumped on early. The process itself can be set […]

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Top tips for small business success

At EC Credit Control, we’re lucky enough to work with a wide variety of businesses, big and small. From our debt resolution team to our Terms and Conditions of Trade drafters, we have borne witness to many stories of success and failure over the years. Consequently, we have some interestingly common threads. We want to […]

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5 ways to prepare your business for the future

None of us can predict the future, however, there are plenty of practical ways to be ready. At EC Credit Control we tend to take a long-term view of things. By doing the same with your business and positioning it for the future, we know that even in today’s market there is plenty of room […]

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Don’t rely on only a handshake

Only last week, I was visited by a local lawn mowing business that was quoting to manage my property on an ongoing basis. We happily parted ways with a verbal agreement to take on the job, but I received no written quote and no Terms and Conditions of Trade. How many times as a business […]

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What you can do for your business, while you can’t do business

In these unprecedented times while the country is in different states of lockdown it may be a good opportunity to get your paperwork and cashflow in order. There are many ways we can assist you to ensure the smooth running of your business, so when we are fully out of lockdown you can concentrate on […]

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The costly realities of a privacy breach

Privacy breaches are commonplace. As an organisation, you must ensure you are following procedures.  Ensuring your customer’s personal information is stored securely in addition to only using it for its intended purpose.  In this blog, we talk about the costly realities of a privacy breach, your responsibilities and how we can assist. Learn from others […]

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Biggest obstacles small businesses face during debt recovery

If you find debt recovery challenging you are not alone! In this blog we cover the biggest obstacles our clients face, and how you can overcome them to make your cashflow, and your small business, a much happier operation.

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The 5 Biggest Reasons Why Small Businesses Fail

In New Zealand, just 37% of ‘micro businesses’ (that’s those with <5 staff and <$2m turnover – so yes, a large chunk of our small business community) exist after two years according to Stats NZ.

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9 Debt Recovery Tips for Small Business Owners

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