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Friendly, approachable and personal service.
Home » Personal service

We pride ourselves on our customer service.

Systems and processes have changed over the years. We too have evolved and adapted – into a digitally savvy, data-driven business backed by human connection. Our team is on hand to facilitate, implement and answer any queries. Without a doubt, our personal service is second to none. Here’s why:

Personal Service

You’ll always deal with the same credit controller assigned when you joined us.  They will look after all your business needs.

Personal Service

We have dedicated Business Support Specialists throughout the country to visit you in person. They can assess your current credit management policies and implement any new procedures you may need. Find your local rep here.

Personal Service

Our customer service team is only a phone call or email away.  From resetting your password to walking you through how to register your personal property under the PPSR.

Personal Service

You’ll have 24/7 access to our online systems. This means you can track and manage your outstanding debts anytime and anywhere.

Want to know more?

Our friendly Customer Service team are available to talk you through what you need.

Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.

See what our clients are saying:

Colin Parkinson
Colin Parkinson
12. April, 2024.
Quick action from request - sorted
Heather Finlayson-Drower
Heather Finlayson-Drower
21. March, 2024.
EC Credit Control were amazing to deal with Quick and Efficient, I sent a email, I was emailed back saying they had forwarded within 30 minutes of sending it and within minutes of that email I had a call. From there it was easy, I explained what I needed what industry I required it for and they sorted everything.
AutostopAutomotive Limited
AutostopAutomotive Limited
19. March, 2024.
Awesome and easy to deal with thanks..
jan Tasker
jan Tasker
11. March, 2024.
EC Credit are always able to answer questions and give advice on Debt collection and PPS Registration matters. They respond quickly and professionally.