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Your Terms and Conditions of Trade are important.

Do you agree to jobs by handshake deals?

Do you have paperwork in place that covers when you should be paid?

What about if you hire out equipment, is it protected if a client went into liquidation?

We hear many stories like this where businesses have been let down, by disputes, loss of assets and non-payment because they didn’t have Terms and Conditions of Trade in place.

There is no one size fits all approach when it comes to drafting this documentation. All industries are different and some trades for example may need more comprehensive conditions than others.

Whatever you need, we have a solution to suit you. Let’s chat.

What do Terms and Conditions of Trade cover?

Your Terms and Conditions of Trade documentation establish a clear legal relationship with your customers from the start, and will:

Help protect you against loss of profit.
Provide indemnity from potential liabilities.
Enable charges to be imposed for late payment.
Provide the advantage of reservation of title until goods are paid for (available in most circumstances where goods are sold).
Give you the right to register goods and assets on the PPSR.
Improve cash flow and reduce the cost of monitoring payments.
Simplify the resolution of disputes and unpaid accounts.
Assist with collecting unpaid accounts in a straightforward and effective manner.

Request a proposal

Having robust Terms & Conditions of Trade is really important. With a free consultation, we will:

Fill in your details and we’ll be in touch within a day to arrange a suitable time.

See what our clients are saying:

      EXCELLENT  
   Based on 227 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Nicky Hughes 
 1 November 2026
 
 
 Trustindex verifies that the original source of the review is Google. EC Credit are excellent at assisting in debt collection.  They are organised and efficient.  The team understand the best way to work with individuals and businesses to obtain results.  T=EC have access to the best legal support needed to navigate the tricky work of statements of claims, statutory demands and other legal tools.  I have worked with other providers and can confirm the results from EC are better.  In one recent case we secured a 100% recovery of monies owed.
  
 
      Posted on Google  
   
   Jess Browne 
 1 November 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very efficient, quick response. proactive. Excellent communication and support.
  
 
      Posted on Google  
   
   Jamie Pohl 
 16 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. EC Credit Control have been fantastic to work with. They made updating our Terms of Trade a smooth and straightforward process, and their team has been responsive and helpful every step of the way. Highly recommend their services.
  
 
      Posted on Google  
   
   Voiptel Business 
 7 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Implementing any new system can be challenging. Changing our terms and conditions was pretty much painless with Tony. He came in to assist with the Xero and Workflowmax integration and didn't leave until we had it working. The only thing I would like to suggest is you sort out Tony's outgoing calling ID so that it doesn't look like he is in Hawkes Bay. This is something we do and can assist you with.
  
 
      Posted on Google  
   
   Sam Bennett 
 5 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. They have helped us from when we started our plumbing business.
Very helpful along the way.
Ascend Plumbing
  
 
      Posted on Google  
   
   Keith Tarsau 
 28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great team, great communication and great results. Thank you so much for your help!
  
 
      Posted on Google  
   
   Alicia Mander 
 26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. I've used EC Credit Control for a number of years across several different companies and have consistently had a positive experience. They provided a comprehensive set of Terms of Trade that were practical, well-structured, and easy to implement within our business.

A particular mention goes to Shaun Irvin, who was excellent to deal with throughout the process. His communication was prompt, professional, and clear, making the entire engagement straightforward and efficient.

Based on my experience, EC Credit Control delivers a reliable service backed by knowledgeable staff who genuinely understand the needs of New Zealand businesses. I would happily recommend them to any organisation looking for credit management support, documentation, or advice.
  
 
      Posted on Google  
   
   Doug Vause 
 24 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. I am very happy to endorse the work and accomplishments of our experience with EC Credit Control. The initial sales connections were collegial and constructive as they guided us through the process, never rushing and letting us set the pace. Ordinarily, we don't incur bad debts, but a client had problems processing our payments due to an internal systems problem, and we needed help. Once engaged, EC Credit Control were very effective, with a very quick payment from our client. Evidently, they treated our client with courtesy and respect, and we maintain positive relations with our client. Well done, thank you.
  
 
      Posted on Google  
   
   NZFADE 
 19 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Brilliant company, had a debt sorted within a week, that had taken a month on my end to sort. Thank you.
  
 
  
  
 
    Verified by Trustindex  Trustindex verified that these reviews were published on EC Credit Control (NZ) Ltd's Google Business Profile. Learn more

EC Credit Control offers you total debt management. Operating since 1989 we have the experience, skills and expertise to deliver these services to your business promptly and efficiently.

We’ve put together some brief stories that highlight what and how we’ve been able to help our clients.

EC Credit Control is today a recognised leader in the Debt Collection and Credit Management industries.

0800 324 768

Your Terms and Conditions of Trade are important.

What do Terms and Conditions of Trade cover?

Request a proposal

See what our clients are saying:

Contact us

Freephone 0800 324 768

Phone 06 835 1800

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