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What privacy policies do you have in place?

If you are a public or private sector organisation our law states that you must have a privacy policy or statement in place, including your website terms of use.

We can help get these documents in order for you.

Do you know your responsibilities?

Changes to the Privacy Act came into force on 1st December 2020 and you are required to follow a strict set of rules when handling personal information. Your privacy policy and website terms must outline how you will be:

There are also different privacy rules to be included in your privacy policy for specific industries that you may need to be aware of.

Website Terms of Use

If you hold information on your website about your users, you must have a website terms of use. This sets out how a visitor to your website should conduct themselves and what happens with their personal information while they are there. This is a legally binding contract between both parties.

Ways we can help.

It’s our goal to help your business be legally compliant with the Privacy Act amendments, and if anything goes wrong you have procedures in place.

We can work with you to:

Privacy policy explore

Explore each part of your internal practices to ensure you are compliant

Privacy policy protect

Provide you with website terms of use, so everyone can see that your company can be trusted with key personal data

Privacy policy supply

Supply your business with a privacy policy manual that clearly outlines the steps to take if there is a data breach

Website terms of use

Protect your business with the correct legal documentation, including your terms of trade

Did you know? A statement on your privacy policy should also be included in your Terms and Conditions of Trade documentation. Have you got outdated or no Terms and Conditions of Trade? We can help you with that.  Talk to us today.

Want to know more?

Our friendly Customer Service team are available to talk about your privacy requirements.

Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.

Get more information

See what our clients are saying:

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Sam Bennett profile picture
Sam Bennett
5 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They have helped us from when we started our plumbing business. Very helpful along the way. Ascend Plumbing
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Keith Tarsau profile picture
Keith Tarsau
28 August 2026
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Great team, great communication and great results. Thank you so much for your help!
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Alicia Mander profile picture
Alicia Mander
26 August 2026
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I've used EC Credit Control for a number of years across several different companies and have consistently had a positive experience. They provided a comprehensive set of Terms of Trade that were practical, well-structured, and easy to implement within our business. A particular mention goes to Shaun Irvin, who was excellent to deal with throughout the process. His communication was prompt, professional, and clear, making the entire engagement straightforward and efficient. Based on my experience, EC Credit Control delivers a reliable service backed by knowledgeable staff who genuinely understand the needs of New Zealand businesses. I would happily recommend them to any organisation looking for credit management support, documentation, or advice.
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Doug Vause profile picture
Doug Vause
24 August 2026
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I am very happy to endorse the work and accomplishments of our experience with EC Credit Control. The initial sales connections were collegial and constructive as they guided us through the process, never rushing and letting us set the pace. Ordinarily, we don't incur bad debts, but a client had problems processing our payments due to an internal systems problem, and we needed help. Once engaged, EC Credit Control were very effective, with a very quick payment from our client. Evidently, they treated our client with courtesy and respect, and we maintain positive relations with our client. Well done, thank you.
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NZFADE profile picture
NZFADE
19 August 2026
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Brilliant company, had a debt sorted within a week, that had taken a month on my end to sort. Thank you.
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Kevin Harty profile picture
Kevin Harty
12 August 2026
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Very, knowledgeable, polished and prompt
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Robyn Bellve profile picture
Robyn Bellve
3 August 2026
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I really appreciated the clear and helpful support received from EC Credit Control when recently updating our terms and conditions and refining our customer onboarding process.
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Kara Jordan profile picture
Kara Jordan
23 June 2026
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I dealt with Colin - I found him incredibly helpful and great with communication. I would recommend EC credit control for all of your TOT needs. Thankyou
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