Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
Wolf Mach26. June, 2024.Fast and very efficient
Chris Buckley18. June, 2024.Colin has been extremely helpful getting my owner/ operator business sorted with all the correct forms. He has listened to what I want to do with my business and always offered really good advise to cover many different scenarios. The website is also very easy to use and I can clearly see what is happening with bad debtors at any time.
Angela Kerrigan13. June, 2024.great service and quick resolution
Wainwright & Co Stonemasons9. June, 2024.We have been with EC Credit Control for many years. We highly recommend their services, especially for new or small to medium size businesses.
Colin Parkinson12. April, 2024.Quick action from request - sorted
Our business is NZ owned.
EC Credit Control (NZ) Ltd