Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 209 reviews Posted on Google Logan Purdie15 May 2026Trustindex verifies that the original source of the review is Google. EC Credit Control are fantastic to work with. From top-notch communication to effective results and informative breakdowns, we have found them exemplary and would highly recommend them for your company’s debt collection needs.Posted on Google Phil Robinson22 April 2026Trustindex verifies that the original source of the review is Google. EC a E-Z to deal with. Great sales process, kept in touch regularly, but not pushy and once I was ready to go, they delivered everything we needed in a timely manner. Colin went through everything with to get us set up and running a better credit control process aligned to now up-to-date t's and c's Thanks!Posted on Google Mel Cleave27 January 2026Trustindex verifies that the original source of the review is Google. EC Credit are efficient and excellent at protecting suppliers of services from unnecessary loss.Posted on Google Lori Mahony19 January 2026Trustindex verifies that the original source of the review is Google. We are very thankful for the team at EC Credit Control. Fortunately, we don’t often need to use debt collection services, but this year we found ourselves in a difficult situation when one of our long-term customers sold their business. Prior to the sale, we had never had any payment issues with them. However, once the business changed hands, an outstanding payment remained unpaid. I tried multiple times to resolve it myself – emails, texts, and calls – but received no response. At that point, I realised we needed professional help and referred the matter to EC Credit Control. The team worked very hard on our behalf and persisted despite also receiving no response from the debtor. Thanks to their efforts, we ultimately received full payment. We honestly could not have achieved this result without their support. The whole process was straightforward and painless for us, and we are extremely grateful for their professionalism and commitment. We would highly recommend EC Credit Control to anyone needing reliable debt recovery assistance.Posted on Google Lyndon Johnson15 January 2026Trustindex verifies that the original source of the review is Google. EC credit control have been great to deal with, tailored our terms and conditions to suite our business. Easy to use forms and great peace of mind knowing that there team is there to help collect debtors when you need.Posted on Google Karla Thompson14 January 2026Trustindex verifies that the original source of the review is Google. Colin was excellent to deal with and the wider team provided promt service and a really good set of terms and conditions.Posted on Google Fraser “Fraser - Owl Optics” Cann6 January 2026Trustindex verifies that the original source of the review is Google. Great Service and AdvicePosted on Google Brendan Hodgson23 December 2025Trustindex verifies that the original source of the review is Google. Did a lovely job of chasing a historic debt for our firm. All communication with the debtor was clear and polite and got a great outcome for us in the end. Highly recommended.Posted on Google Keith Tarsau22 December 2025Trustindex verifies that the original source of the review is Google. Great team, great communication and great results. Thank you so much for your help!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more