Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 175 reviews Jag Nutter30 June 2025Trustindex verifies that the original source of the review is Google. Very helpful and easy to deal with. Lots of knowledge of my industry and all explained well without over explaining Keith Tarsau25 June 2025Trustindex verifies that the original source of the review is Google. Great team, great communication and great results. Thank you so much for your help! cameron mcarthur16 June 2025Trustindex verifies that the original source of the review is Google. Lindsey at EC Credit Control did my companies terms and conditions. I was putting it off for a long time as i thought that it was going to be a long drawn-out process which would end up with me being confused with all the technical terms. Lindsey made it super easy and was awesome to work with. Everything was explained in a way i understood and it was done a lot quicker than expected. I would 100% recommend EC Credit Control to friends or family. Alistair Savage4 June 2025Trustindex verifies that the original source of the review is Google. Professional and helpful in updating our Terms of Trade. Provided a suite of appropriate documents after a couple of exploration meetings. Good to deal with. Guided implementation as well, which is helpful to maximise investment and effectiveness. Brett Richardson3 June 2025Trustindex verifies that the original source of the review is Google. Keron and the team at EC Credit Control have been excellent to deal with. Michael Skerrett19 May 2025Trustindex verifies that the original source of the review is Google. Quick and efficient service. The first overdue client paid fast, (just days) I had been chasing the money for over 6 months. Hunter C14 April 2025Trustindex verifies that the original source of the review is Google. EC Credit control have been amazing at setting up our terms and conditions for us, the service has been excellent and we feel a lot safer and secure in our business operations.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Our business is NZ owned.
EC Credit Control (NZ) Ltd