Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 193 reviews Posted on Gareth30 October 2025Trustindex verifies that the original source of the review is Google. A thorough and excellent service! Lindsay from EC Credit Control has made the process of not only getting my business protected but providing ongoing advice and support a breeze. His attention to detail and genuine care for his clients really stand out. I couldn’t recommend him more highly!Posted on Draftline 20212 October 2025Trustindex verifies that the original source of the review is Google. EC have an easy system and prompt action, and produced a good result. Highly recommend.Posted on Delina Apiata24 September 2025Trustindex verifies that the original source of the review is Google. Our company has engaged with EC Credit Control twice now to execute our terms and conditions, and both times they’ve delivered to a very high standard. Their team is responsive, professional, and clearly knows what they’re doing. Highly recommend.Posted on Lochlan Young15 September 2025Trustindex verifies that the original source of the review is Google. Lindsay from ECCC did a fantastic job setting up my terms or trade. As a small business thats finding its way, this was certainly a good move to make! Highly recommend for people trying avoid business mistakes early on.Posted on Lorraine Watson29 August 2025Trustindex verifies that the original source of the review is Google. First time I have ever had to use a debt collection service. The experience was very professional, thorough and made things stress free. Recommend.Posted on Ekaa Solutions Limited29 August 2025Trustindex verifies that the original source of the review is Google. Very helpfulPosted on Harrisons Carpet & Flooring Waikato South27 August 2025Trustindex verifies that the original source of the review is Google. EC were great! I had been struggling to get any communication & payment from a customer for a long time so escalated it to a collection company and although it was expensive the money came fairly quickly!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more