Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
EXCELLENT
Based on 223 reviews
Posted on Google![]()
Sam Bennett5 September 2026Trustindex verifies that the original source of the review is Google.
They have helped us from when we started our plumbing business. Very helpful along the way. Ascend PlumbingPosted on Google![]()
Keith Tarsau28 August 2026Trustindex verifies that the original source of the review is Google.
Great team, great communication and great results. Thank you so much for your help!Posted on Google![]()
Alicia Mander26 August 2026Trustindex verifies that the original source of the review is Google.
I've used EC Credit Control for a number of years across several different companies and have consistently had a positive experience. They provided a comprehensive set of Terms of Trade that were practical, well-structured, and easy to implement within our business. A particular mention goes to Shaun Irvin, who was excellent to deal with throughout the process. His communication was prompt, professional, and clear, making the entire engagement straightforward and efficient. Based on my experience, EC Credit Control delivers a reliable service backed by knowledgeable staff who genuinely understand the needs of New Zealand businesses. I would happily recommend them to any organisation looking for credit management support, documentation, or advice.Posted on Google![]()
Doug Vause24 August 2026Trustindex verifies that the original source of the review is Google.
I am very happy to endorse the work and accomplishments of our experience with EC Credit Control. The initial sales connections were collegial and constructive as they guided us through the process, never rushing and letting us set the pace. Ordinarily, we don't incur bad debts, but a client had problems processing our payments due to an internal systems problem, and we needed help. Once engaged, EC Credit Control were very effective, with a very quick payment from our client. Evidently, they treated our client with courtesy and respect, and we maintain positive relations with our client. Well done, thank you.Posted on Google![]()
NZFADE19 August 2026Trustindex verifies that the original source of the review is Google.
Brilliant company, had a debt sorted within a week, that had taken a month on my end to sort. Thank you.Posted on Google![]()
Kevin Harty12 August 2026Trustindex verifies that the original source of the review is Google.
Very, knowledgeable, polished and promptPosted on Google![]()
Robyn Bellve3 August 2026Trustindex verifies that the original source of the review is Google.
I really appreciated the clear and helpful support received from EC Credit Control when recently updating our terms and conditions and refining our customer onboarding process.Posted on Google![]()
Kara Jordan23 June 2026Trustindex verifies that the original source of the review is Google.
I dealt with Colin - I found him incredibly helpful and great with communication. I would recommend EC credit control for all of your TOT needs. ThankyouVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more