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Driven by technology and performance.
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We use our technology to drive results for our clients. 

Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.

Technology focus Web

On the go debt resolution.

We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.

Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.

Technology focus resolve portal

Our resolve portal.

Our online portal for debtors makes payment a simple process.  Its intuitive design also ensures navigation is quick and easy. 

Technology focus Focus

Debtor score predictor.

Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.

Technology focus call centre

Automated call centre.

We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.

As a result, this technology helps us to develop a pre-set strategy and gain better results.

Technology focus data security

Safe and secure.

Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.

Technology focus data

An analytic approach.

We use data insights to get the best possible outcomes for our clients.

Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy. 

Want to know more?

Our friendly Customer Service team are available to talk you through what you need.

Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.

See what our clients are saying:

Colin Parkinson
Colin Parkinson
12. April, 2024.
Quick action from request - sorted
Heather Finlayson-Drower
Heather Finlayson-Drower
21. March, 2024.
EC Credit Control were amazing to deal with Quick and Efficient, I sent a email, I was emailed back saying they had forwarded within 30 minutes of sending it and within minutes of that email I had a call. From there it was easy, I explained what I needed what industry I required it for and they sorted everything.
AutostopAutomotive Limited
AutostopAutomotive Limited
19. March, 2024.
Awesome and easy to deal with thanks..
jan Tasker
jan Tasker
11. March, 2024.
EC Credit are always able to answer questions and give advice on Debt collection and PPS Registration matters. They respond quickly and professionally.