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Debt resolution and terms of business.
Home » Success stories » Debt collection and terms of business

This speciality glass manufacturer had only been in production for six months when they came to EC Credit Control with a large outstanding debt from one of their customers – another glass company.

"I contacted EC Credit Control and within 24 hours the Business Support Specialist met me at my factory office."

The company had ignored our client’s efforts to collect a large sum and they felt their inadequate terms of business were giving the company an “easy out”. They felt frustrated by the lack of progress and had almost given up hope of collecting this debt.

We immediately began a collection process while also working with the client to establish some more robust terms of business. The company finally paid the debt and the client was delighted.

Our client is now set up with the correct terms of business and the confidence that they are in a much better position to address future bad debts.

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See what our other clients are saying:

Queenstown Engineering
Queenstown Engineering
26. February, 2024.
Great working with EC Credit Control and having that support to keep our Terms of trade up to date, advice and registering applications with PPS. Makes running the business easier as one less thing to worry about.
Faye Thomas
Faye Thomas
20. February, 2024.
Super helpful, easy to deal with. Platform is easy to navigate. 10/10
Andrea Bracey
Andrea Bracey
15. February, 2024.
Very helpful and explained the process very well
Rogerio
Rogerio
8. February, 2024.
Very fast and easy to load documents. Great team very eager to help.
Melissa A
Melissa A
25. January, 2024.
Superb service, customer service, they get results and communication is top notch. Highly recommend in my experience.
Rhiannon Jarvis
Rhiannon Jarvis
23. January, 2024.
Highly effective tools backed up with a knowledgeable, personable account manager and team of people who are easy to contact and efficient at getting you the info you need, when you need it. Recommend!
Scott McPhee
Scott McPhee
15. January, 2024.
Very helpful and really nice guy to deal with. Highly recommended
Lachlan Mackie
Lachlan Mackie
15. January, 2024.
EC credit control is great to work with, good communication and regular updates. With their system its super easy to load customers. We had a couple of successful debt collections already. Thank you
Alexandra Thompson
Alexandra Thompson
11. January, 2024.
Awesome service and communication. Sorted out the debt in a timely fashion with updates along the way.