When you work with EC Credit Control, you have our team of experts at your disposal. Over the 30+ years, we’ve been in the business, we have been perfecting our debt recovery and total credit management process to bring you results, time and time again.
Our team of New Zealand-based professionals are focused on helping you enjoy healthy cash flow, which is essential to every successful business.
Trusted by over 80,000 businesses throughout Australasia.
We provide support to a wide variety of businesses, from small business debt recovery to large corporates. Whether you’re a team of one or a team of 20, we give every client the same level of care
Our online portal makes it easy and gives you the power to load, track and collect debts with ease.
We will review the details of your debt, undertake searches on various databases and append any information to put us in a stronger position from the outset.
The debt collection process begins. We utilise multiple communication channels to make contact as quickly as possible.
We invoice you a debt load fee per debt loaded at the end of the month. A debt can be made up for multiple invoices.
We charge commission on every dollar collected. No commission is charged until your debt is collected.
Your cash flow has been attended to, and your valuable time has been saved.
Now has never been a better time. Log-in or sign up today.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $50 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
Fill in the form and we will get in touch as soon as possible.
EXCELLENT
Based on 227 reviews
Posted on Google![]()
Nicky Hughes1 November 2026Trustindex verifies that the original source of the review is Google.
EC Credit are excellent at assisting in debt collection. They are organised and efficient. The team understand the best way to work with individuals and businesses to obtain results. T=EC have access to the best legal support needed to navigate the tricky work of statements of claims, statutory demands and other legal tools. I have worked with other providers and can confirm the results from EC are better. In one recent case we secured a 100% recovery of monies owed.Posted on Google![]()
Jess Browne1 November 2026Trustindex verifies that the original source of the review is Google.
Very efficient, quick response. proactive. Excellent communication and support.Posted on Google![]()
Jamie Pohl16 October 2026Trustindex verifies that the original source of the review is Google.
EC Credit Control have been fantastic to work with. They made updating our Terms of Trade a smooth and straightforward process, and their team has been responsive and helpful every step of the way. Highly recommend their services.Posted on Google![]()
Voiptel Business7 October 2026Trustindex verifies that the original source of the review is Google.
Implementing any new system can be challenging. Changing our terms and conditions was pretty much painless with Tony. He came in to assist with the Xero and Workflowmax integration and didn't leave until we had it working. The only thing I would like to suggest is you sort out Tony's outgoing calling ID so that it doesn't look like he is in Hawkes Bay. This is something we do and can assist you with.Posted on Google![]()
Sam Bennett5 September 2026Trustindex verifies that the original source of the review is Google.
They have helped us from when we started our plumbing business. Very helpful along the way. Ascend PlumbingPosted on Google![]()
Keith Tarsau28 August 2026Trustindex verifies that the original source of the review is Google.
Great team, great communication and great results. Thank you so much for your help!Posted on Google![]()
Alicia Mander26 August 2026Trustindex verifies that the original source of the review is Google.
I've used EC Credit Control for a number of years across several different companies and have consistently had a positive experience. They provided a comprehensive set of Terms of Trade that were practical, well-structured, and easy to implement within our business. A particular mention goes to Shaun Irvin, who was excellent to deal with throughout the process. His communication was prompt, professional, and clear, making the entire engagement straightforward and efficient. Based on my experience, EC Credit Control delivers a reliable service backed by knowledgeable staff who genuinely understand the needs of New Zealand businesses. I would happily recommend them to any organisation looking for credit management support, documentation, or advice.Posted on Google![]()
Doug Vause24 August 2026Trustindex verifies that the original source of the review is Google.
I am very happy to endorse the work and accomplishments of our experience with EC Credit Control. The initial sales connections were collegial and constructive as they guided us through the process, never rushing and letting us set the pace. Ordinarily, we don't incur bad debts, but a client had problems processing our payments due to an internal systems problem, and we needed help. Once engaged, EC Credit Control were very effective, with a very quick payment from our client. Evidently, they treated our client with courtesy and respect, and we maintain positive relations with our client. Well done, thank you.Posted on Google![]()
NZFADE19 August 2026Trustindex verifies that the original source of the review is Google.
Brilliant company, had a debt sorted within a week, that had taken a month on my end to sort. Thank you.Verified by TrustindexTrustindex verified that these reviews were published on EC Credit Control (NZ) Ltd's Google Business Profile. Learn more
Find out how to set up a sound cash flow and invoicing policy for your business and your team, with our FREE Debt Management Guide.