When you work with EC Credit Control, you have our team of experts at your disposal. Over the 30+ years, we’ve been in the business, we have been perfecting our debt recovery and total credit management process to bring you results, time and time again.
Our team of New Zealand-based professionals are focused on helping you enjoy healthy cash flow, which is essential to every successful business.
Trusted by over 30,000 businesses throughout Australasia.
We provide support to a wide variety of businesses, from small business debt recovery to large corporates. Whether you’re a team of one or a team of 20, we give every client the same level of care
Our online portal makes it easy and gives you the power to load, track and collect debts with ease.
We will review the details of your debt, undertake searches on various databases and append any information to put us in a stronger position from the outset.
The debt collection process begins. We utilise multiple communication channels to make contact as quickly as possible.
We invoice you a debt load fee per debt loaded at the end of the month. A debt can be made up for multiple invoices.
We charge commission on every dollar collected. No commission is charged until your debt is collected.
Your cash flow has been attended to, and your valuable time has been saved.
Now has never been a better time. Log-in or sign up today.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $50 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
Fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 216 reviews Posted on Google Kara Jordan23 June 2026Trustindex verifies that the original source of the review is Google. I dealt with Colin - I found him incredibly helpful and great with communication. I would recommend EC credit control for all of your TOT needs. ThankyouPosted on Google Neary Keo22 June 2026Trustindex verifies that the original source of the review is Google. Colin was excellent to work with when we needed to review and update our business terms and conditions. He and his team took the time to understand the specific needs of our business and developed documentation that was both professional and tailored to our requirements. What stood out most was their ability to clearly explain the terms and conditions, ensuring we understood not only what they meant but also how to apply them in practice. Their guidance made the entire process straightforward and easy to follow. It is also reassuring to know that Colin and his team are only a phone call away whenever we have questions or require further advice. Their ongoing support and willingness to help provide great peace of mind. We highly recommend EC Credit Control to any business looking for professional, knowledgeable, and reliable service.Posted on Google John Lister17 June 2026Trustindex verifies that the original source of the review is Google. Colin has been very easy to deal with, straight from our initial enquiry to the implementation of the new Terms of Trade, along with other the policies we need to implement. Highly recommend EC Credit Control, extremely knowledgeable and patient.Posted on Google Rus12 June 2026Trustindex verifies that the original source of the review is Google. Good people and good service. Sadly we all fall into the unfortunate encounters with business clients that can be very difficult and dishonest. That's where EC Credit Control comes in to sort things out for you. Give them a call if unsure. Thanks.Posted on Google Sharyn Wilson9 June 2026Trustindex verifies that the original source of the review is Google. Very positive experience, good communication throughout processPosted on Google Bathrooms and Kitchens Northshore4 June 2026Trustindex verifies that the original source of the review is Google. Shaun is such a helpful guy, easy to talk to and he listens! EC Credit control have tightened up our T's & C's and provided an excellent service. The best thing is the ongoing support and the help to implement all the new docs. I recommend a conversation today to get the ball rolling.Posted on Google Rubin Chhetri27 May 2026Trustindex verifies that the original source of the review is Google. I had a very positive experience working with EC Credit Control. Their team are professional, responsive, and handled the entire process with integrity and efficiency. They maintained clear communication throughout and treated both parties respectfully while achieving a successful outcome. I especially appreciated their prompt follow-ups and transparent approach. I would highly recommend their services to any business looking for reliable debt recovery support.Posted on Google Accounts Safe On Site20 May 2026Trustindex verifies that the original source of the review is Google. I can not thank the EC Credit Control team enough. They get results quickly and take the pain out of chasing up overdue accounts. I highly recommend themPosted on Google Logan Purdie15 May 2026Trustindex verifies that the original source of the review is Google. EC Credit Control are fantastic to work with. From top-notch communication to effective results and informative breakdowns, we have found them exemplary and would highly recommend them for your company’s debt collection needs.Posted on Google Phil Robinson22 April 2026Trustindex verifies that the original source of the review is Google. EC a E-Z to deal with. Great sales process, kept in touch regularly, but not pushy and once I was ready to go, they delivered everything we needed in a timely manner. Colin went through everything with to get us set up and running a better credit control process aligned to now up-to-date t's and c's Thanks!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Find out how to set up a sound cash flow and invoicing policy for your business and your team, with our FREE Debt Management Guide.