Over 80,000 businesses use EC Credit Control
What is a terms of trade subscription?
Our terms of trade subscriptions combine clear trading terms with simple digital onboarding and put you in a stronger position to get paid on time. We provide you not only with hosted terms and conditions but also integrate them with an onboarding form that you can connect to xero to capture customer information and create your customer as a xero contact. This means a faster customer setup and easier quoting and invoicing. We also track disclosure and acceptance of the terms electronically and can use that to assist with debt recovery, should the need arise. Best of all, there is no paperwork to deal with.
What makes our subscriptions different?
Traditional terms and conditions of trade are usually file-based or paper-based. Our Terms of Trade Subscriptions are different – they are hosted online and delivered to you via your own unique url. We keep them up to date with changes in legislation for the duration of your subscription. The change from traditional terms is similar to subscribing to a music streaming service like Spotify instead of buying an album. All you need to do is select your plan below and then to insert the url into the areas that you transact with your customers such as your website, email signature, quotes, invoices and even your accounting software. There is no minimum term – you can cancel any time.
Plans to suit your business
Whether you are a small business looking for simple payment terms, or a large unique business with complex requirements, we have a pricing plan to suit you.
Essential
Essential provisions and protection for any business-
Discloses payment terms
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Allows for customer credit reporting
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Makes customers liable for late payment costs
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Allows for customer default listing
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Hosted online
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Always up to date
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Payment methods can be selected
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Payment due dates can be specified
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Clauses can be removed if not applicable to your business
Enhanced
Enhanced protection and risk mitigation for medium businesses-
Everything included in Essential plan
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Makes customers liable for late payment interest
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Extends Privacy Act compliance
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Provisions for deposits
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Facilitates variations to quotes
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Specifies that title of the goods remains until paid
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Specifies the judisdiction of the contract
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Adds definitions
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Includes links between clauses
Professional
Tailored terms and conditions to fit the unique needs of your business-
Everything included in Enhanced plan
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Mitigates risk for defects
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Health and Safety
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Confidentiality
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Intellectual Property
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Dispute Resolution
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Limitation of Liability
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Allows for registering on the PPSR
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Includes free debt loading
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Additional standard clauses can be included
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Includes contents, sections, links and descriptions
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Connects with Xero for easy debt loading
How do I get set up?
Choose a plan above and sign up via our web portal. We will then create your terms and get in touch with your unique url for you to add to each of the places where you transact with your customers. In most cases we can have your terms live within 24 hours.
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EXCELLENT
Based on 223 reviews
Posted on Google![]()
Sam Bennett5 September 2026Trustindex verifies that the original source of the review is Google.
They have helped us from when we started our plumbing business. Very helpful along the way. Ascend PlumbingPosted on Google![]()
Keith Tarsau28 August 2026Trustindex verifies that the original source of the review is Google.
Great team, great communication and great results. Thank you so much for your help!Posted on Google![]()
Alicia Mander26 August 2026Trustindex verifies that the original source of the review is Google.
I've used EC Credit Control for a number of years across several different companies and have consistently had a positive experience. They provided a comprehensive set of Terms of Trade that were practical, well-structured, and easy to implement within our business. A particular mention goes to Shaun Irvin, who was excellent to deal with throughout the process. His communication was prompt, professional, and clear, making the entire engagement straightforward and efficient. Based on my experience, EC Credit Control delivers a reliable service backed by knowledgeable staff who genuinely understand the needs of New Zealand businesses. I would happily recommend them to any organisation looking for credit management support, documentation, or advice.Posted on Google![]()
Doug Vause24 August 2026Trustindex verifies that the original source of the review is Google.
I am very happy to endorse the work and accomplishments of our experience with EC Credit Control. The initial sales connections were collegial and constructive as they guided us through the process, never rushing and letting us set the pace. Ordinarily, we don't incur bad debts, but a client had problems processing our payments due to an internal systems problem, and we needed help. Once engaged, EC Credit Control were very effective, with a very quick payment from our client. Evidently, they treated our client with courtesy and respect, and we maintain positive relations with our client. Well done, thank you.Posted on Google![]()
NZFADE19 August 2026Trustindex verifies that the original source of the review is Google.
Brilliant company, had a debt sorted within a week, that had taken a month on my end to sort. Thank you.Posted on Google![]()
Kevin Harty12 August 2026Trustindex verifies that the original source of the review is Google.
Very, knowledgeable, polished and promptPosted on Google![]()
Robyn Bellve3 August 2026Trustindex verifies that the original source of the review is Google.
I really appreciated the clear and helpful support received from EC Credit Control when recently updating our terms and conditions and refining our customer onboarding process.Posted on Google![]()
Kara Jordan23 June 2026Trustindex verifies that the original source of the review is Google.
I dealt with Colin - I found him incredibly helpful and great with communication. I would recommend EC credit control for all of your TOT needs. ThankyouVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
FAQs
Can’t find the answer you are looking for? Don’t hesitate to give us a call, we are more than happy to help.
Do I need terms of trade?
Yes, if you operate a business, it is in your best interests to have terms and conditions of trade.
What is the minimum term?
There is no minimum term. You can cancel any time.
Do I own the terms and conditions?
You have a right to use the terms and conditions in your business for the duration of your subscription. Ownership and copyright of the terms remains with us and you must not copy or disseminate the terms and conditions in any way except for linking to them.
Why can't I just copy someone else's terms and conditions?
There are a number of reasons for this. Firstly, every business is unique and someone else’s terms and conditions are unlikely to be applicable to your business. Secondly, as the terms and conditions are our intellectual property, we take any infringement on their copyright very seriously and we have measures in place to prevent plagiarism, to monitor and to track unauthorised activity. If we find that there has been unauthorised distribution of our terms, we will take action.
What happens if I cancel?
If you cancel, the terms and conditions will no longer be available online and you will no longer have any benefit from them. You can restart your subscription at any time.
How do I pay for my subscription?
Payment is monthly via direct debit or recurring credit card agreement.
How much is the commission on collection?
We work on a no collection, no commission cost structure.
If you are on the Professional plan, there is no upfront debt load fee.
If you are on another plan, then there is a $50 + GST debt load fee per debt you load with us.
We charge commission on every dollar collected.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
Is there a minimum invoice/account value if I load a debt?
Yes, the minimum account/customer escalation value is $250 per customer.
Are these terms and conditions suitable for every business?
If you sell good and services, our cloud-based terms and conditions will be suitable. Some industries require terms and conditions to cover additional legislation and these industries may not be covered. We can work through this when we talk through the needs and risks of your business. The chances are that your business will be covered by our cloud-based solution, if not, then we may be able to help with a more traditional solution.
Will there be further enhancements and functionality added in future?
Absolutely! If you have a suggestion, please contact us. We are already working on a few ideas and scoping their feasibility.
I already have terms and conditions, why would I want these?
The main benefits are that these terms and conditions are updated to be in-line with legislative changes. Further, you have no paper to worry about, customers can view your terms at any time and there is no up-front fee.