Xero Help and Support

Need help with your connection to Xero?

Read below for the most common articles.

Xero FAQs

How do I disconnect from Xero? From our web portal, navigate to the My Details page and hit the Disconnect from Xero button or: From within Xero, navigate to your organisation name, settings, connected apps, disconnect app. When and how does data sync occur? We display data form your Xero account in real-time. How much does […]

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Xero Connection Overview

What does the Xero connection do? Good question. We have listened to our Clients who told us that they wanted the process of loading a best to be more simple and streamlined. This makes perfect sense as our Clients are business-owners who are often time poor and therefore want a quick and efficient process to […]

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Loading a Debt via Xero

Here is how to load a debt from Xero to EC Credit Control. Once you have successfully connected your EC Credit Control account to Xero you can then load any debts directly from Xero to EC Credit Control.  This means no typing or uploading invoices that you may have otherwise have had to do. Firstly, you […]

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Setting up the Xero connection with EC Credit Control

In order to connect Xero to EC Credit Control you must first log in to the EC Credit Control portal. The portal is located here. Enter your Client Number and password to log in.  If you have forgotten your password, use the handy Forgot Your Password link and you will be emailed a temporary one […]

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