EC Credit Control » We need to talk

EC Credit Control is a full-service credit management agency that has helped over 80,000 business owners just like you. We work hard to improve businesses’ cash flow and provide a range of solutions to help your bottom line. Our job is to help you mitigate risk, and ensure you have a robust onboarding system in place.

Don’t miss out on your complimentary Terms and Conditions of Trade consultation. Let’s have a chat.

Request your complimentary check-in now.

Don’t leave it until it’s too late! With this consultation, we will:

Being based locally, your Business Support Specialist is available to pop over to your office, to a local cafe or talk over a phone/video call.

Fill in your details and we’ll be in touch within a day to arrange a suitable time.

What do Terms and Conditions of Trade cover?

Your Terms and Conditions of Trade documentation establish a clear legal relationship with your customers from the start, and will:

Help protect you against loss of profit.
Provide indemnity from potential liabilities.
Enable charges to be imposed for late payment.
Provide the advantage of reservation of title until goods are paid for (available in most circumstances where goods are sold).
Give you the right to register goods and assets on the PPSR.
Improve cash flow and reduce the cost of monitoring payments.
Simplify the resolution of disputes and unpaid accounts.
Assist with collecting unpaid accounts in a straightforward and effective manner.

See what our clients are saying:

      EXCELLENT  
   Based on 223 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Sam Bennett 
 5 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. They have helped us from when we started our plumbing business. Very helpful along the way. Ascend Plumbing
  
 
      Posted on Google  
   
   Keith Tarsau 
 28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great team, great communication and great results. Thank you so much for your help!
  
 
      Posted on Google  
   
   Alicia Mander 
 26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. I've used EC Credit Control for a number of years across several different companies and have consistently had a positive experience. They provided a comprehensive set of Terms of Trade that were practical, well-structured, and easy to implement within our business. A particular mention goes to Shaun Irvin, who was excellent to deal with throughout the process. His communication was prompt, professional, and clear, making the entire engagement straightforward and efficient. Based on my experience, EC Credit Control delivers a reliable service backed by knowledgeable staff who genuinely understand the needs of New Zealand businesses. I would happily recommend them to any organisation looking for credit management support, documentation, or advice.
  
 
      Posted on Google  
   
   Doug Vause 
 24 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. I am very happy to endorse the work and accomplishments of our experience with EC Credit Control. The initial sales connections were collegial and constructive as they guided us through the process, never rushing and letting us set the pace. Ordinarily, we don't incur bad debts, but a client had problems processing our payments due to an internal systems problem, and we needed help. Once engaged, EC Credit Control were very effective, with a very quick payment from our client. Evidently, they treated our client with courtesy and respect, and we maintain positive relations with our client. Well done, thank you.
  
 
      Posted on Google  
   
   NZFADE 
 19 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Brilliant company, had a debt sorted within a week, that had taken a month on my end to sort. Thank you.
  
 
      Posted on Google  
   
   Kevin Harty 
 12 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very, knowledgeable, polished and prompt
  
 
      Posted on Google  
   
   Robyn Bellve 
 3 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. I really appreciated the clear and helpful support received from EC Credit Control when recently updating our terms and conditions and refining our customer onboarding process.
  
 
      Posted on Google  
   
   Kara Jordan 
 23 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. I dealt with Colin - I found him incredibly helpful and great with communication. I would recommend EC credit control for all of your TOT needs. Thankyou
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

EC Credit Control offers you total debt management. Operating since 1989 we have the experience, skills and expertise to deliver these services to your business promptly and efficiently.

We’ve put together some brief stories that highlight what and how we’ve been able to help our clients.

EC Credit Control is today a recognised leader in the Debt Collection and Credit Management industries.

0800 324 768

Request your complimentary check-in now.

What do Terms and Conditions of Trade cover?

See what our clients are saying:

Contact us

Freephone 0800 324 768

Phone 06 835 1800

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What we offer