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Home » Products and Services » Debt collection and resolution

We make debt recovery easy.

You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage and resolve your debt collection.

Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.

By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.

Get more information

Our friendly Customer Service team are available to talk through the Debt Recovery process with you. Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.

We work on a no collection, no commission cost structure. 

The only up-front cost to you is the debt-load fee of $50 (excluding GST).

Commission is charged to you based on the total payment received or arranged for recovery.

This is regardless of whether any recovery costs involved are collected.

Our commission charges (excluding GST) are as follows:

25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00

If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.

This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.

Yes, this has a positive impact on reaching a quick resolution.

No, but please get in touch if there are special circumstances.

If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.

Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.

See what our clients are saying:

Wolf Mach
Wolf Mach
26. June, 2024.
Fast and very efficient
Chris Buckley
Chris Buckley
18. June, 2024.
Colin has been extremely helpful getting my owner/ operator business sorted with all the correct forms. He has listened to what I want to do with my business and always offered really good advise to cover many different scenarios. The website is also very easy to use and I can clearly see what is happening with bad debtors at any time.
Angela Kerrigan
Angela Kerrigan
13. June, 2024.
great service and quick resolution
Wainwright & Co Stonemasons
Wainwright & Co Stonemasons
9. June, 2024.
We have been with EC Credit Control for many years. We highly recommend their services, especially for new or small to medium size businesses.
Colin Parkinson
Colin Parkinson
12. April, 2024.
Quick action from request - sorted

Interested in improving your cash flow?

Find out how to set up a sound cash flow and invoicing policy for your business and your team, with our FREE Debt Management Guide.