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Home » Products and Services » Debt collection and resolution

We make debt recovery easy.

You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage and resolve your debt collection.

Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.

By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.

Get more information

Our friendly Customer Service team are available to talk through the Debt Recovery process with you. Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.

We work on a no collection, no commission cost structure. 

The only up-front cost to you is the debt-load fee of $50 (excluding GST).

Commission is charged to you based on the total payment received or arranged for recovery.

This is regardless of whether any recovery costs involved are collected.

Our commission charges (excluding GST) are as follows:

25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00

If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.

This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.

Yes, this has a positive impact on reaching a quick resolution.

No, but please get in touch if there are special circumstances.

If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.

Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.

See what our clients are saying:

Colin Parkinson
Colin Parkinson
12. April, 2024.
Quick action from request - sorted
Heather Finlayson-Drower
Heather Finlayson-Drower
21. March, 2024.
EC Credit Control were amazing to deal with Quick and Efficient, I sent a email, I was emailed back saying they had forwarded within 30 minutes of sending it and within minutes of that email I had a call. From there it was easy, I explained what I needed what industry I required it for and they sorted everything.
AutostopAutomotive Limited
AutostopAutomotive Limited
19. March, 2024.
Awesome and easy to deal with thanks..
jan Tasker
jan Tasker
11. March, 2024.
EC Credit are always able to answer questions and give advice on Debt collection and PPS Registration matters. They respond quickly and professionally.

Interested in improving your cash flow?

Find out how to set up a sound cash flow and invoicing policy for your business and your team, with our FREE Debt Management Guide.