You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage and resolve your debt collection.
Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.
By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.
Our friendly Customer Service team are available to talk through the Debt Recovery process with you.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $50 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
EXCELLENT Based on 192 reviews Posted on Draftline 20212 October 2025Trustindex verifies that the original source of the review is Google. EC have an easy system and prompt action, and produced a good result. Highly recommend.Posted on Delina Apiata24 September 2025Trustindex verifies that the original source of the review is Google. Our company has engaged with EC Credit Control twice now to execute our terms and conditions, and both times they’ve delivered to a very high standard. Their team is responsive, professional, and clearly knows what they’re doing. Highly recommend.Posted on Lochlan Young15 September 2025Trustindex verifies that the original source of the review is Google. Lindsay from ECCC did a fantastic job setting up my terms or trade. As a small business thats finding its way, this was certainly a good move to make! Highly recommend for people trying avoid business mistakes early on.Posted on Lorraine Watson29 August 2025Trustindex verifies that the original source of the review is Google. First time I have ever had to use a debt collection service. The experience was very professional, thorough and made things stress free. Recommend.Posted on Ekaa Solutions Limited29 August 2025Trustindex verifies that the original source of the review is Google. Very helpfulPosted on Harrisons Carpet & Flooring Waikato South27 August 2025Trustindex verifies that the original source of the review is Google. EC were great! I had been struggling to get any communication & payment from a customer for a long time so escalated it to a collection company and although it was expensive the money came fairly quickly!Posted on Benjamin Volle20 August 2025Trustindex verifies that the original source of the review is Google. Great help and advice. Very responsiveVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Find out how to set up a sound cash flow and invoicing policy for your business and your team, with our FREE Debt Management Guide.