You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage and resolve your debt collection.
Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.
By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.
Our friendly Customer Service team are available to talk through the Debt Recovery process with you.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $50 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
EXCELLENT Based on 179 reviews Lucy Stirling28 July 2025Trustindex verifies that the original source of the review is Google. We have dealt with Toni through our business Team Fitout and always had a fantastic experience, quick to reply to emails and calls and feel very glad to have him on hand. Luke BARROW-BECKER17 July 2025Trustindex verifies that the original source of the review is Google. Thanks EC Credit Control; for my new Terms of Trade. Lindsay made the process easy to understand, and I now feel far more secure in my business dealings. Thanks Lindsay! Kristy Compton14 July 2025Trustindex verifies that the original source of the review is Google. Colin at EC Credit Control did a fantastic job preparing our terms of trade. He was professional, thorough, and made the whole process easy and stress-free. Highly recommend his services! Jag Nutter30 June 2025Trustindex verifies that the original source of the review is Google. Very helpful and easy to deal with. Lots of knowledge of my industry and all explained well without over explaining Keith Tarsau25 June 2025Trustindex verifies that the original source of the review is Google. Great team, great communication and great results. Thank you so much for your help! cameron mcarthur16 June 2025Trustindex verifies that the original source of the review is Google. Lindsey at EC Credit Control did my companies terms and conditions. I was putting it off for a long time as i thought that it was going to be a long drawn-out process which would end up with me being confused with all the technical terms. Lindsey made it super easy and was awesome to work with. Everything was explained in a way i understood and it was done a lot quicker than expected. I would 100% recommend EC Credit Control to friends or family. Alistair Savage4 June 2025Trustindex verifies that the original source of the review is Google. Professional and helpful in updating our Terms of Trade. Provided a suite of appropriate documents after a couple of exploration meetings. Good to deal with. Guided implementation as well, which is helpful to maximise investment and effectiveness.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Find out how to set up a sound cash flow and invoicing policy for your business and your team, with our FREE Debt Management Guide.