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You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage and resolve your debt collection.
Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.
By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.
Our friendly Customer Service team are available to talk through the Debt Recovery process with you.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $50 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
EXCELLENT Based on 200 reviews Posted on Alex Gordon3 December 2025Trustindex verifies that the original source of the review is Google. Our experience with EC Credit Control has so far been amazing. Colin provided us with new documentation, forms, and access to their collections portal. I find them highly responsive, and extremely good to deal with. Highly recommended.Posted on Marilyn Finer27 November 2025Trustindex verifies that the original source of the review is Google. EC Credit Control had a challenge when presented with the job that was given to them. It was handled very professionally and the result was a good outcome. Would highly recommend this company to people who have difficult clients.Posted on SK Digital23 November 2025Trustindex verifies that the original source of the review is Google. Brilliant work from the team at EC Credit Control. Really appreciate the assitance in helping SK Digital retrieve some well over-due funds. Process was simple as!Posted on Fraser Smith23 November 2025Trustindex verifies that the original source of the review is Google. Great servicePosted on Send Print Send18 November 2025Trustindex verifies that the original source of the review is Google. Focus on the Flow! As a business owner, managing overdue accounts can be stressful, but EC Credit Control has made the process simple and worry free. Their professionalism, clear communication, and quick results have had a real impact on my cash flow and peace of mind. I’m grateful for Colin and his Teams support and highly recommend them to any business looking for reliable credit control and want to focus on the MONEY! Scott.Posted on Nathan Napier17 November 2025Trustindex verifies that the original source of the review is Google. I'd highly recommend Colin if you are wanting support to establish terms of trade for your business. By focusing on preventing bad debts, you will save yourself soo much time and money!Posted on Ché Henton11 November 2025Trustindex verifies that the original source of the review is Google. Colin has helped me implement a comprehensive Terms and conditions for our business which has seamlessly integrated into how we operate as before we operated on a handshake which proved costly.Posted on Gareth30 October 2025Trustindex verifies that the original source of the review is Google. A thorough and excellent service! Lindsay from EC Credit Control has made the process of not only getting my business protected but providing ongoing advice and support a breeze. His attention to detail and genuine care for his clients really stand out. I couldn’t recommend him more highly!Posted on Draftline 20212 October 2025Trustindex verifies that the original source of the review is Google. EC have an easy system and prompt action, and produced a good result. Highly recommend.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Find out how to set up a sound cash flow and invoicing policy for your business and your team, with our FREE Debt Management Guide.