Systems and processes have changed over the years. We too have evolved and adapted – into a digitally savvy, data-driven business backed by human connection. Our team is on hand to facilitate, implement and answer any queries. Without a doubt, our personal service is second to none. Here’s why:
You’ll always deal with the same credit controller assigned when you joined us. They will look after all your business needs.
We have dedicated Business Support Specialists throughout the country to visit you in person. They can assess your current credit management policies and implement any new procedures you may need. Find your local rep here.
Our customer service team is only a phone call or email away. From resetting your password to walking you through how to register your personal property under the PPSR.
You’ll have 24/7 access to our online systems. This means you can track and manage your outstanding debts anytime and anywhere.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 192 reviews Posted on Draftline 20212 October 2025Trustindex verifies that the original source of the review is Google. EC have an easy system and prompt action, and produced a good result. Highly recommend.Posted on Delina Apiata24 September 2025Trustindex verifies that the original source of the review is Google. Our company has engaged with EC Credit Control twice now to execute our terms and conditions, and both times they’ve delivered to a very high standard. Their team is responsive, professional, and clearly knows what they’re doing. Highly recommend.Posted on Lochlan Young15 September 2025Trustindex verifies that the original source of the review is Google. Lindsay from ECCC did a fantastic job setting up my terms or trade. As a small business thats finding its way, this was certainly a good move to make! Highly recommend for people trying avoid business mistakes early on.Posted on Lorraine Watson29 August 2025Trustindex verifies that the original source of the review is Google. First time I have ever had to use a debt collection service. The experience was very professional, thorough and made things stress free. Recommend.Posted on Ekaa Solutions Limited29 August 2025Trustindex verifies that the original source of the review is Google. Very helpfulPosted on Harrisons Carpet & Flooring Waikato South27 August 2025Trustindex verifies that the original source of the review is Google. EC were great! I had been struggling to get any communication & payment from a customer for a long time so escalated it to a collection company and although it was expensive the money came fairly quickly!Posted on Benjamin Volle20 August 2025Trustindex verifies that the original source of the review is Google. Great help and advice. Very responsiveVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more