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Slide Let's sort your unpaid accounts. DEBT RECOVERY
MADE EASY.
Sign up with us

You’re great at what you do – that’s why you’re in business. But that might not mean you have the time or the expertise to proactively manage your debt resolution.

Effective debt management is essential for any business, and at EC Credit Control it’s what we do. As a reputable debt resolution agency, our team are specialists in getting you results.

By using our expertise, you can provide a cushion for your business, position yourself for growth and rest easy knowing your cash flow, and your customers, are in good hands.

Relax knowing that your debt recovery is taken care of.

Signing up with us is simple! Sign Up Online Sign Up Online via Xero Agree To Our
Terms & Charges
Fill In Your
Contact Details
Upload Your
Unpaid Invoices
We Get
To Work
  • Log-in via our online portal
  • Click on My Details
  • Click on Connect to Xero or Connect to MYOB Essentials or Connect to MYOB AccountRight.
  • Authenticate with your Xero or MYOB credentials
  • Click on Allow Access
  • Click on Load a Debt
  • Tick the box to agree to our terms and conditions
  • Click on Load from Xero or Load from Essentials or Load from AccountRight
  • The list of accounts receivable is displayed with the oldest at the top.
  • Select the invoice(s) to load for debt collection by ticking the box next to each invoice (if multiple invoices are selected per customer they will be accumulated).
  • Last but not least, Click on Submit
  • Great work! Your selected invoices are loaded for our resolution team.
From our web portal, navigate to the My Details page and hit the Disconnect from Xero/MYOB button.

Alternatively,

From within your Xero or MYOB account, navigate to your organisation name, settings, connected apps, disconnect app.
We display data from your accounts in real-time.
There is no additional cost to use the Xero or MYOB connections. Our costs for commission and so on are all as per our existing terms and conditions.
We acknowledge that writing a note back to the invoice when you refer it for collection would be useful, and it is something we will work on in the future.
 
Absolutely! If you have a suggestion, please contact us. We are already working on a few ideas and scoping their feasibility.

Want to know more?

Our friendly Customer Service team are available to talk through the Debt Recovery process with you. Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.

See what our clients are saying:

Melissa A
Melissa A
25. January, 2024.
Superb service, customer service, they get results and communication is top notch. Highly recommend in my experience.
Rhiannon Jarvis
Rhiannon Jarvis
23. January, 2024.
Highly effective tools backed up with a knowledgeable, personable account manager and team of people who are easy to contact and efficient at getting you the info you need, when you need it. Recommend!
Scott McPhee
Scott McPhee
15. January, 2024.
Very helpful and really nice guy to deal with. Highly recommended
Lachlan Mackie
Lachlan Mackie
15. January, 2024.
EC credit control is great to work with, good communication and regular updates. With their system its super easy to load customers. We had a couple of successful debt collections already. Thank you
Alexandra Thompson
Alexandra Thompson
11. January, 2024.
Awesome service and communication. Sorted out the debt in a timely fashion with updates along the way.
Guy Morgan
Guy Morgan
8. January, 2024.
A very efficient and easy to use system that is backed up with competent, friendly staff. They gave good advice and recovered the debt on time and in full. I have no problem fully recommending them.
Nick Watts
Nick Watts
18. December, 2023.
Super stoked with EC Credit Control - They fulfilled all our requirements for our customers TOT's. They also offer a great PDF fillable account for which makes filling them out a whole lot easier. Shaun at EC was extremely good to deal with. Prompt quick turnaround service, highly recommend.
Ross Dungey
Ross Dungey
14. December, 2023.
Very helpful staff and good results, no long time wait to get answered on the phone either.
Keith Ansell
Keith Ansell
13. December, 2023.
Good Info and well presented
Jacqui Porter
Jacqui Porter
12. December, 2023.
Easy to load debt, prompt and clear communication received and assistance when required. Would highly recommend. 5 Star service.