When you work with EC Credit Control, you have our team of experts at your disposal. Over the 30+ years, we’ve been in the business, we have been perfecting our debt recovery and total credit management process to bring you results, time and time again.
Our team of New Zealand-based professionals are focused on helping you enjoy healthy cash flow, which is essential to every successful business.
Trusted by over 30,000 businesses throughout Australasia.
We provide support to a wide variety of businesses, from small business debt recovery to large corporates. Whether you’re a team of one or a team of 20, we give every client the same level of care
Our online portal makes it easy and gives you the power to load, track and collect debts with ease.
We will review the details of your debt, undertake searches on various databases and append any information to put us in a stronger position from the outset.
The debt collection process begins. We utilise multiple communication channels to make contact as quickly as possible.
We invoice you a debt load fee per debt loaded at the end of the month. A debt can be made up for multiple invoices.
We charge commission on every dollar collected. No commission is charged until your debt is collected.
Your cash flow has been attended to, and your valuable time has been saved.
Now has never been a better time. Log-in or sign up today.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $50 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
Fill in the form and we will get in touch as soon as possible.
Stuwart Ielemia1. October, 2024.Toni service is professional looks like you know everything fast and strait to the pointChé Henton26. September, 2024.Great service from Colin and the team at EC Credit Control, it's been a streamlined process and happy with our new Terms of Trade and the other bits and pieces we needed for our companyPeter Stables17. September, 2024.quick service, easy to access and load queriesAubrey Welsh17. September, 2024.Colin Keyse has been such a fantastic help in explaining why and what we should have in way of our TOT and customer credit forms and made the process so easy. Thank youSharlene Clement26. August, 2024.Lindsay has been a great help, easy to get hold of and work through out terms of trade with. Really appreciate everything Lindsay and the team and EC Credit Control have done for us, have recommended others to them and would recommend again.Ajay Singh7. August, 2024.excellent service 👏 I recommend every one to use this services 👍Sinclair Plumbing23. July, 2024.We have found Lindsay our account manager to be super helpful. We've just got our terms of trade all sorted and Lindsay was very accommodating when it came to going through them with us. As a business we definitely feel more in control now. Haven't used the debt collection side of things yet so can't comment on this part of EC Credit Control.Sian Harrison15. July, 2024.Easy and friendly to deal with.
Our business is NZ owned.
EC Credit Control (NZ) Ltd
Find out how to set up a sound cash flow and invoicing policy for your business and your team, with our FREE Debt Management Guide.