The 4 Best Strategies to Help Your Business Survive Til 25
The latest data out from Centrix (Our credit reporting partners) is sobering news for business owners; business insolvencies are through the roof. The term “Survive til 25” has been coined to reflect the tough global economic conditions that businesses are currently facing and suggests we may have a few more months of hard road ahead.
Well, we don’t just want our clients to survive, we want them to thrive, so here are the four best strategies to help your business do just that.
1. Have the right commercial terms of trade in place
- Make sure every new client has read and accepted your terms of trade.
- Make sure your terms of trade sets out roles, responsibilities and expectations including passing on recovery costs and undertaking credit checks.
- Make sure your terms of trade are updated to reflect changes in legislation and are appropriate for your business type.
- Standardise your onboarding process to minimise the risk of new clients falling through the cracks.
- We offer a range of terms of trade products to suit businesses in all industries.
- Our business support specialists can draft the ideal contract for your business.
2. Credit check all new clients
- A simple credit check at onboarding time may help you to avoid a serial defaulter.
- We make the process easy with online credit reports that take just a few minutes to assess and rate your customers credit scores.
3. Stay on top of your late payers
- Don’t leave overdue debts ignored, as the saying goes “The squeaky wheel gets the grease” the same is true for noisy creditors getting paid.
- Use the tools built into your accounting software (like Xero and MYOB) with automated overdue invoice reminders.
- Call customers and find out why they have not paid, ask for some payment commitment, and follow up if they do not follow through.
- Offer different ways to pay to make it easier for them such as taking EFTPOS, credit card or Pay Pal.
- For larger amounts, consider breaking it up and taking payments if it means the difference of getting paid or not.
4. Use a professional debt collection agency
- Don’t delay in passing your aged debtors to a debt collection agency, we recommend no more than 90 days overdue.
- It’s easy to sign up online with us and takes less than two minutes. If you are a Xero customer, you can sign up with your Xero credentials.
- Loading your overdue invoices is as easy as ticking a box and we can pull the invoice data direct from Xero or MYOB.
- Often contact from a professional debt collection agency like us is all that is needed to get paid.
- We’ll work with your customers to achieve the best resolution and get you paid.
- Our resolution-based approach helps to keep your customer relationships intact.
Register your business with us
- It’s free to register your business
- It only take 2 minutes online
- Just click the button below and follow the prompts
- Once you are registered you will be able to load your overdue debtors to us for resolution
Get more information
Our friendly Customer Service team are available to talk through these strategies with you and help your business survive til 25!
Call us today at 0800 324 768 or fill in the form below and we will be in touch as soon as possible.
About EC Credit Control
We are a New Zealand owned credit management agency that has been supporting Kiwi businesses for over 30 years. As a specialist in debt resolution and developing business terms and conditions of trade, we have the tools and expertise to help minimise the risk to any business that offers credit. For a free no-obligation consultation, get in touch with your local Business Support Specialist.
See what our clients are saying
EXCELLENT Based on 207 reviews Posted on Lori Mahony19 January 2026Trustindex verifies that the original source of the review is Google. We are very thankful for the team at EC Credit Control. Fortunately, we don’t often need to use debt collection services, but this year we found ourselves in a difficult situation when one of our long-term customers sold their business. Prior to the sale, we had never had any payment issues with them. However, once the business changed hands, an outstanding payment remained unpaid. I tried multiple times to resolve it myself – emails, texts, and calls – but received no response. At that point, I realised we needed professional help and referred the matter to EC Credit Control. The team worked very hard on our behalf and persisted despite also receiving no response from the debtor. Thanks to their efforts, we ultimately received full payment. We honestly could not have achieved this result without their support. The whole process was straightforward and painless for us, and we are extremely grateful for their professionalism and commitment. We would highly recommend EC Credit Control to anyone needing reliable debt recovery assistance.Posted on Lyndon Johnson15 January 2026Trustindex verifies that the original source of the review is Google. EC credit control have been great to deal with, tailored our terms and conditions to suite our business. Easy to use forms and great peace of mind knowing that there team is there to help collect debtors when you need.Posted on Karla Thompson14 January 2026Trustindex verifies that the original source of the review is Google. Colin was excellent to deal with and the wider team provided promt service and a really good set of terms and conditions.Posted on Fraser Cann6 January 2026Trustindex verifies that the original source of the review is Google. Great Service and AdvicePosted on Brendan Hodgson23 December 2025Trustindex verifies that the original source of the review is Google. Did a lovely job of chasing a historic debt for our firm. All communication with the debtor was clear and polite and got a great outcome for us in the end. Highly recommended.Posted on Keith Tarsau22 December 2025Trustindex verifies that the original source of the review is Google. Great team, great communication and great results. Thank you so much for your help!Posted on Am Mo15 December 2025Trustindex verifies that the original source of the review is Google. Great service, very impressed so far!Posted on Alex Gordon3 December 2025Trustindex verifies that the original source of the review is Google. Our experience with EC Credit Control has so far been amazing. Colin provided us with new documentation, forms, and access to their collections portal. I find them highly responsive, and extremely good to deal with. Highly recommended.Posted on Marilyn Finer27 November 2025Trustindex verifies that the original source of the review is Google. EC Credit Control had a challenge when presented with the job that was given to them. It was handled very professionally and the result was a good outcome. Would highly recommend this company to people who have difficult clients.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more