Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 200 reviews Posted on Alex Gordon3 December 2025Trustindex verifies that the original source of the review is Google. Our experience with EC Credit Control has so far been amazing. Colin provided us with new documentation, forms, and access to their collections portal. I find them highly responsive, and extremely good to deal with. Highly recommended.Posted on Marilyn Finer27 November 2025Trustindex verifies that the original source of the review is Google. EC Credit Control had a challenge when presented with the job that was given to them. It was handled very professionally and the result was a good outcome. Would highly recommend this company to people who have difficult clients.Posted on SK Digital23 November 2025Trustindex verifies that the original source of the review is Google. Brilliant work from the team at EC Credit Control. Really appreciate the assitance in helping SK Digital retrieve some well over-due funds. Process was simple as!Posted on Fraser Smith23 November 2025Trustindex verifies that the original source of the review is Google. Great servicePosted on Send Print Send18 November 2025Trustindex verifies that the original source of the review is Google. Focus on the Flow! As a business owner, managing overdue accounts can be stressful, but EC Credit Control has made the process simple and worry free. Their professionalism, clear communication, and quick results have had a real impact on my cash flow and peace of mind. I’m grateful for Colin and his Teams support and highly recommend them to any business looking for reliable credit control and want to focus on the MONEY! Scott.Posted on Nathan Napier17 November 2025Trustindex verifies that the original source of the review is Google. I'd highly recommend Colin if you are wanting support to establish terms of trade for your business. By focusing on preventing bad debts, you will save yourself soo much time and money!Posted on Ché Henton11 November 2025Trustindex verifies that the original source of the review is Google. Colin has helped me implement a comprehensive Terms and conditions for our business which has seamlessly integrated into how we operate as before we operated on a handshake which proved costly.Posted on Gareth30 October 2025Trustindex verifies that the original source of the review is Google. A thorough and excellent service! Lindsay from EC Credit Control has made the process of not only getting my business protected but providing ongoing advice and support a breeze. His attention to detail and genuine care for his clients really stand out. I couldn’t recommend him more highly!Posted on Draftline 20212 October 2025Trustindex verifies that the original source of the review is Google. EC have an easy system and prompt action, and produced a good result. Highly recommend.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more