Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 186 reviews Lorraine Watson29 August 2025Trustindex verifies that the original source of the review is Google. First time I have ever had to use a debt collection service. The experience was very professional, thorough and made things stress free. Recommend. Ekaa Solutions Limited29 August 2025Trustindex verifies that the original source of the review is Google. Very helpful Harrisons Carpet & Flooring Waikato South27 August 2025Trustindex verifies that the original source of the review is Google. EC were great! I had been struggling to get any communication & payment from a customer for a long time so escalated it to a collection company and although it was expensive the money came fairly quickly! Benjamin Volle20 August 2025Trustindex verifies that the original source of the review is Google. Great help and advice. Very responsive ELS Plastics11 August 2025Trustindex verifies that the original source of the review is Google. efficient and great service, excellent communication with us. Sasha Langham11 August 2025Trustindex verifies that the original source of the review is Google. Toni and the team are fantastic. Great service, knowledgeable and really helpful Lucy Stirling28 July 2025Trustindex verifies that the original source of the review is Google. We have dealt with Toni through our business Team Fitout and always had a fantastic experience, quick to reply to emails and calls and feel very glad to have him on hand. Luke BARROW-BECKER17 July 2025Trustindex verifies that the original source of the review is Google. Thanks EC Credit Control; for my new Terms of Trade. Lindsay made the process easy to understand, and I now feel far more secure in my business dealings. Thanks Lindsay!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more