Systems and processes have changed over the years. We too have evolved and adapted – into a digitally savvy, data-driven business backed by human connection. Our team is on hand to facilitate, implement and answer any queries. Without a doubt, our personal service is second to none. Here’s why:
You’ll always deal with the same credit controller assigned when you joined us. They will look after all your business needs.
We have dedicated Business Support Specialists throughout the country to visit you in person. They can assess your current credit management policies and implement any new procedures you may need. Find your local rep here.
Our customer service team is only a phone call or email away. From resetting your password to walking you through how to register your personal property under the PPSR.
You’ll have 24/7 access to our online systems. This means you can track and manage your outstanding debts anytime and anywhere.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 207 reviews Posted on Lori Mahony19 January 2026Trustindex verifies that the original source of the review is Google. We are very thankful for the team at EC Credit Control. Fortunately, we don’t often need to use debt collection services, but this year we found ourselves in a difficult situation when one of our long-term customers sold their business. Prior to the sale, we had never had any payment issues with them. However, once the business changed hands, an outstanding payment remained unpaid. I tried multiple times to resolve it myself – emails, texts, and calls – but received no response. At that point, I realised we needed professional help and referred the matter to EC Credit Control. The team worked very hard on our behalf and persisted despite also receiving no response from the debtor. Thanks to their efforts, we ultimately received full payment. We honestly could not have achieved this result without their support. The whole process was straightforward and painless for us, and we are extremely grateful for their professionalism and commitment. We would highly recommend EC Credit Control to anyone needing reliable debt recovery assistance.Posted on Lyndon Johnson15 January 2026Trustindex verifies that the original source of the review is Google. EC credit control have been great to deal with, tailored our terms and conditions to suite our business. Easy to use forms and great peace of mind knowing that there team is there to help collect debtors when you need.Posted on Karla Thompson14 January 2026Trustindex verifies that the original source of the review is Google. Colin was excellent to deal with and the wider team provided promt service and a really good set of terms and conditions.Posted on Fraser Cann6 January 2026Trustindex verifies that the original source of the review is Google. Great Service and AdvicePosted on Brendan Hodgson23 December 2025Trustindex verifies that the original source of the review is Google. Did a lovely job of chasing a historic debt for our firm. All communication with the debtor was clear and polite and got a great outcome for us in the end. Highly recommended.Posted on Keith Tarsau22 December 2025Trustindex verifies that the original source of the review is Google. Great team, great communication and great results. Thank you so much for your help!Posted on Am Mo15 December 2025Trustindex verifies that the original source of the review is Google. Great service, very impressed so far!Posted on Alex Gordon3 December 2025Trustindex verifies that the original source of the review is Google. Our experience with EC Credit Control has so far been amazing. Colin provided us with new documentation, forms, and access to their collections portal. I find them highly responsive, and extremely good to deal with. Highly recommended.Posted on Marilyn Finer27 November 2025Trustindex verifies that the original source of the review is Google. EC Credit Control had a challenge when presented with the job that was given to them. It was handled very professionally and the result was a good outcome. Would highly recommend this company to people who have difficult clients.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more