Over 80,000 businesses use EC Credit Control
What does your business need?
Traditional terms and conditions of trade are usually file-based or paper-based. Our Terms of Trade Subscriptions are different – they are hosted online and delivered to you via your own unique url. This means that we keep them up to date with changes in legislation for the duration of your subscription. The change is similar to subscribing to a music streaming service like Spotify instead of buying an album. All you need to do is select your plan below and then to insert the url into the areas that you transact with your customers such as your website, email signature, quotes, invoices and even your accounting software. There is no minimum term – you can cancel any time.
Plans to suit your business
Whether you are a small business looking for simple payment terms, or a large unique business with complex requirements, we have a pricing plan to suit you.
Essential
Essential provisions and protection for any business-
Discloses payment terms
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Allows for customer credit reporting
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Makes customers liable for late payment costs
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Allows for customer default listing
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Hosted online
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Always up to date
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Payment methods can be selected
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Payment due dates can be specified
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Clauses can be removed if not applicable to your business
Enhanced
Enhanced protection and risk mitigation for medium businesses-
Everything included in Essential plan
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Makes customers liable for late payment interest
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Extends Privacy Act compliance
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Provisions for deposits
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Facilitates variations to quotes
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Specifies that title of the goods remains until paid
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Specifies the judisdiction of the contract
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Adds definitions
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Includes links between clauses
Professional
Tailored terms and conditions to fit the unique needs of your business-
Everything included in Enhanced plan
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Mitigates risk for defects
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Health and Safety
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Confidentiality
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Intellectual Property
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Dispute Resolution
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Limitation of Liability
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Allows for registering on the PPSR
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Includes free debt loading
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Additional standard clasues can be included
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Includes contents, sections, links and descriptions
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Connects with Xero for easy debt loading
How do I get set up?
Choose a plan above and sign up via our web portal. We will then create your terms and get in touch with your unique url for you to add to each of the places where you transact with your customers. In most cases we can have your terms live within 24 hours.
Show it to me
EXCELLENT Based on 216 reviews Posted on Google Kara Jordan23 June 2026Trustindex verifies that the original source of the review is Google. I dealt with Colin - I found him incredibly helpful and great with communication. I would recommend EC credit control for all of your TOT needs. ThankyouPosted on Google Neary Keo22 June 2026Trustindex verifies that the original source of the review is Google. Colin was excellent to work with when we needed to review and update our business terms and conditions. He and his team took the time to understand the specific needs of our business and developed documentation that was both professional and tailored to our requirements. What stood out most was their ability to clearly explain the terms and conditions, ensuring we understood not only what they meant but also how to apply them in practice. Their guidance made the entire process straightforward and easy to follow. It is also reassuring to know that Colin and his team are only a phone call away whenever we have questions or require further advice. Their ongoing support and willingness to help provide great peace of mind. We highly recommend EC Credit Control to any business looking for professional, knowledgeable, and reliable service.Posted on Google John Lister17 June 2026Trustindex verifies that the original source of the review is Google. Colin has been very easy to deal with, straight from our initial enquiry to the implementation of the new Terms of Trade, along with other the policies we need to implement. Highly recommend EC Credit Control, extremely knowledgeable and patient.Posted on Google Rus12 June 2026Trustindex verifies that the original source of the review is Google. Good people and good service. Sadly we all fall into the unfortunate encounters with business clients that can be very difficult and dishonest. That's where EC Credit Control comes in to sort things out for you. Give them a call if unsure. Thanks.Posted on Google Sharyn Wilson9 June 2026Trustindex verifies that the original source of the review is Google. Very positive experience, good communication throughout processPosted on Google Bathrooms and Kitchens Northshore4 June 2026Trustindex verifies that the original source of the review is Google. Shaun is such a helpful guy, easy to talk to and he listens! EC Credit control have tightened up our T's & C's and provided an excellent service. The best thing is the ongoing support and the help to implement all the new docs. I recommend a conversation today to get the ball rolling.Posted on Google Rubin Chhetri27 May 2026Trustindex verifies that the original source of the review is Google. I had a very positive experience working with EC Credit Control. Their team are professional, responsive, and handled the entire process with integrity and efficiency. They maintained clear communication throughout and treated both parties respectfully while achieving a successful outcome. I especially appreciated their prompt follow-ups and transparent approach. I would highly recommend their services to any business looking for reliable debt recovery support.Posted on Google Accounts Safe On Site20 May 2026Trustindex verifies that the original source of the review is Google. I can not thank the EC Credit Control team enough. They get results quickly and take the pain out of chasing up overdue accounts. I highly recommend themPosted on Google Logan Purdie15 May 2026Trustindex verifies that the original source of the review is Google. EC Credit Control are fantastic to work with. From top-notch communication to effective results and informative breakdowns, we have found them exemplary and would highly recommend them for your company’s debt collection needs.Posted on Google Phil Robinson22 April 2026Trustindex verifies that the original source of the review is Google. EC a E-Z to deal with. Great sales process, kept in touch regularly, but not pushy and once I was ready to go, they delivered everything we needed in a timely manner. Colin went through everything with to get us set up and running a better credit control process aligned to now up-to-date t's and c's Thanks!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
FAQs
Can’t find the answer you are looking for? Don’t hesitate to give us a call, we are more than happy to help.
Do I need terms of trade?
Yes, if you operate a business, it is in your best interests to have terms and conditions of trade.
What is the minimum term?
There is no minimum term. You can cancel any time.
Do I own the terms and conditions?
You have a right to use the terms and conditions in your business for the duration of your subscription. Ownership and copyright of the terms remains with us and you must not copy or disseminate the terms and conditions in any way except for linking to them.
Why can't I just copy someone else's terms and conditions?
There are a number of reasons for this. Firstly, every business is unique and someone else’s terms and conditions are unlikely to be applicable to your business. Secondly, as the terms and conditions are our intellectual property, we take any infringement on their copyright very seriously and we have measures in place to prevent plagiarism, to monitor and to track unauthorised activity. If we find that there has been unauthorised distribution of our terms, we will take action.
What happens if I cancel?
If you cancel, the terms and conditions will no longer be available online and you will no longer have any benefit from them. You can restart your subscription at any time.
How do I pay for my subscription?
Payment is monthly via direct debit or recurring credit card agreement.
How much is the commission on collection?
We work on a no collection, no commission cost structure.
If you are on the Professional plan, there is no upfront debt load fee.
If you are on another plan, then there is a $50 + GST debt load fee per debt you load with us.
We charge commission on every dollar collected.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
Is there a minimum invoice/account value if I load a debt?
Yes, the minimum account/customer escalation value is $250 per customer.
Are these terms and conditions suitable for every business?
If you sell good and services, our cloud-based terms and conditions will be suitable. Some industries require terms and conditions to cover additional legislation and these industries may not be covered. We can work through this when we talk through the needs and risks of your business. The chances are that your business will be covered by our cloud-based solution, if not, then we may be able to help with a more traditional solution.
Will there be further enhancements and functionality added in future?
Absolutely! If you have a suggestion, please contact us. We are already working on a few ideas and scoping their feasibility.
I already have terms and conditions, why would I want these?
The main benefits are that these terms and conditions are updated to be in-line with legislative changes. Further, you have no paper to worry about, customers can view your terms at any time and there is no up-front fee.