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More professional approach.
Home » Success stories » More professional approach

Our client in the transport sector had often struggled with debt collection. They had used other debt collection companies in the past with mixed results.

"With the professional way our paperwork is presented to our customers, they realise that we are a no-nonsense company in our approach to collecting."

EC Credit control was able to collect their outstanding debts in an efficient manner, but more importantly set up the client with solid terms of business and a professional collections process. This more professional approach means our client is taken more seriously by their customers so they’ll have less defaults in future.

When they do have outstanding debts, they have a clear, professional process for recovery and the backup of EC Credit Control. Now they have the right terms of business for them, our client has built-in the cost of recovery for all future bad debts – making future collections painless.

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See what our other clients are saying:

Melissa A
Melissa A
25. January, 2024.
Superb service, customer service, they get results and communication is top notch. Highly recommend in my experience.
Rhiannon Jarvis
Rhiannon Jarvis
23. January, 2024.
Highly effective tools backed up with a knowledgeable, personable account manager and team of people who are easy to contact and efficient at getting you the info you need, when you need it. Recommend!
Scott McPhee
Scott McPhee
15. January, 2024.
Very helpful and really nice guy to deal with. Highly recommended
Lachlan Mackie
Lachlan Mackie
15. January, 2024.
EC credit control is great to work with, good communication and regular updates. With their system its super easy to load customers. We had a couple of successful debt collections already. Thank you
Alexandra Thompson
Alexandra Thompson
11. January, 2024.
Awesome service and communication. Sorted out the debt in a timely fashion with updates along the way.
Guy Morgan
Guy Morgan
8. January, 2024.
A very efficient and easy to use system that is backed up with competent, friendly staff. They gave good advice and recovered the debt on time and in full. I have no problem fully recommending them.
Nick Watts
Nick Watts
18. December, 2023.
Super stoked with EC Credit Control - They fulfilled all our requirements for our customers TOT's. They also offer a great PDF fillable account for which makes filling them out a whole lot easier. Shaun at EC was extremely good to deal with. Prompt quick turnaround service, highly recommend.
Ross Dungey
Ross Dungey
14. December, 2023.
Very helpful staff and good results, no long time wait to get answered on the phone either.
Keith Ansell
Keith Ansell
13. December, 2023.
Good Info and well presented
Jacqui Porter
Jacqui Porter
12. December, 2023.
Easy to load debt, prompt and clear communication received and assistance when required. Would highly recommend. 5 Star service.