Over 80,000 businesses use EC Credit Control
How much does an unpaid invoice really cost your business?
Unpaid jobs don’t just hurt your cashflow, they quietly erase your profit and force you to work even harder just to get back to zero. Most business owners underestimate the true cost of not being paid. Our calculator shows you the real impact instantly.
Simply enter your unpaid amount and profit margin.
In seconds, you’ll see:
How much profit you’ve actually lost
What that job really cost you to complete
How much extra revenue you now need to recover the loss
How many additional jobs you must complete, and be paid for, just to break even
Most business owners underestimate this impact. This tool makes it clear, simple, and impossible to ignore.
Check out how we can help with our solutions below.
What does your business need?
If you have overdue invoices right now, your primary need is debt recovery. The best time to take action on an overdue invoice is now.
If you want to mitigate your risk of not getting paid on time moving forward, you need to ensure that you have robust and compliant terms and conditions of trade in place and you need to disclose them to your customers before you undertake the work.
Every business is different. We have been working with SME businesses since 1989 and helping ensure that they get paid on time. We can match the right solution to your business. Whether you are a sole trader just starting out or an established business with a large team, we have solutions to compliment your business.
Our digital subscription plans below provide a great solution for most businesses however, we also have bespoke solutions for businesses wanting to mitigate specific risks. We have options that don’t require a subscription at all and in every case, you can use our debt recovery service.
Plans to suit your business
Whether you are a small business looking for simple payment terms, or a large unique business with complex requirements, we have a pricing plan to suit you.
Essential
Essential provisions and protection for any business-
Discloses payment terms
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Allows for customer credit reporting
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Makes customers liable for late payment costs
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Allows for customer default listing
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Hosted online
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Always up to date
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Payment methods can be selected
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Payment due dates can be specified
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Clauses can be removed if not applicable to your business
Enhanced
Enhanced protection and risk mitigation for medium businesses-
Everything included in Essential plan
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Makes customers liable for late payment interest
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Extends Privacy Act compliance
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Provisions for deposits
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Facilitates variations to quotes
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Specifies that title of the goods remains until paid
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Specifies the judisdiction of the contract
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Adds definitions
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Includes links between clauses
Professional
Tailored terms and conditions to fit the unique needs of your business-
Everything included in Enhanced plan
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Mitigates risk for defects
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Health and Safety
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Confidentiality
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Intellectual Property
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Dispute Resolution
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Limitation of Liability
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Allows for registering on the PPSR
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Includes free debt loading
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Additional standard clauses can be included
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Includes contents, sections, links and descriptions
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Connects with Xero for easy debt loading
How do I refer an overdue invoice to you for collection?
How do I get set up with a terms of trade subscription?
Choose a plan above and sign up via our web portal. We will then create your terms and get in touch with your unique url for you to add to each of the places where you transact with your customers. In most cases we can have your terms live within 24 hours.
Show me your terms of trade plans in action
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FAQs
Can’t find the answer you are looking for? Don’t hesitate to give us a call, we are more than happy to help.
Do I need terms of trade?
Yes, if you operate a business, it is in your best interests to have terms and conditions of trade.
What is the minimum term?
There is no minimum term. You can cancel any time.
Do I own the terms and conditions?
You have a right to use the terms and conditions in your business for the duration of your subscription. Ownership and copyright of the terms remains with us and you must not copy or disseminate the terms and conditions in any way except for linking to them.
Why can't I just copy someone else's terms and conditions?
There are a number of reasons for this. Firstly, every business is unique and someone else’s terms and conditions are unlikely to be applicable to your business. Secondly, as the terms and conditions are our intellectual property, we take any infringement on their copyright very seriously and we have measures in place to prevent plagiarism, to monitor and to track unauthorised activity. If we find that there has been unauthorised distribution of our terms, we will take action.
What happens if I cancel?
If you cancel, the terms and conditions will no longer be available online and you will no longer have any benefit from them. You can restart your subscription at any time.
How do I pay for my subscription?
Payment is monthly via direct debit or recurring credit card agreement.
How much is the commission on collection?
We work on a no collection, no commission cost structure.
If you are on the Professional plan, there is no upfront debt load fee.
If you are on another plan, then there is a $50 + GST debt load fee per debt you load with us.
We charge commission on every dollar collected.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
Is there a minimum invoice/account value if I load a debt?
Yes, the minimum account/customer escalation value is $250 per customer.
Are these terms and conditions suitable for every business?
If you sell good and services, our cloud-based terms and conditions will be suitable. Some industries require terms and conditions to cover additional legislation and these industries may not be covered. We can work through this when we talk through the needs and risks of your business. The chances are that your business will be covered by our cloud-based solution, if not, then we may be able to help with a more traditional solution.
Will there be further enhancements and functionality added in future?
Absolutely! If you have a suggestion, please contact us. We are already working on a few ideas and scoping their feasibility.
I already have terms and conditions, why would I want these?
The main benefits are that these terms and conditions are updated to be in-line with legislative changes. Further, you have no paper to worry about, customers can view your terms at any time and there is no up-front fee.
