Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
Heather Finlayson-Drower21. March, 2024.EC Credit Control were amazing to deal with Quick and Efficient, I sent a email, I was emailed back saying they had forwarded within 30 minutes of sending it and within minutes of that email I had a call. From there it was easy, I explained what I needed what industry I required it for and they sorted everything.AutostopAutomotive Limited19. March, 2024.Awesome and easy to deal with thanks..jan Tasker11. March, 2024.EC Credit are always able to answer questions and give advice on Debt collection and PPS Registration matters. They respond quickly and professionally.Queenstown Engineering26. February, 2024.Great working with EC Credit Control and having that support to keep our Terms of trade up to date, advice and registering applications with PPS. Makes running the business easier as one less thing to worry about.Faye Thomas20. February, 2024.Super helpful, easy to deal with. Platform is easy to navigate. 10/10Andrea Bracey15. February, 2024.Very helpful and explained the process very wellRogerio8. February, 2024.Very fast and easy to load documents. Great team very eager to help.Melissa A25. January, 2024.Superb service, customer service, they get results and communication is top notch. Highly recommend in my experience.Google rating score: 4.5 of 5, based on 131 reviews
Our business is NZ owned.
EC Credit Control (NZ) Ltd
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